Katalyst is
committed to respecting the privacy and security of your personal
information. The following privacy policy describes the information we
collect and how we use it. By using this website, you consent to our
privacy policy.
Collecting Information
Like many websites, we gather information about how visitors use our
website. In general, you can visit many of our web pages without
telling us who you are or revealing any personal information about
yourself. We may track your Internet domain address for trends and
statistics, but you will remain anonymous unless you tell us who you
are. For more information, see "Cookies and Pixel Tags" section below.
We request information from you (which may include name, address,
telephone number, email address, gender and when necessary, credit card
information) when you:
- Register
- Purchase
- Request to receive communications
- Participate in a promotion or other website feature
In order to better understand your preferences and better serve you, we
may combine information you give us online with other information from
other sources, transactions and communications. This may include data
from stores, direct mail, events, or online marketing. We may also
combine that information with data that is publicly available and data
that we receive from other reputable sources. This data may include
postal address updates and demographic data . We collect information
about gift recipients to fulfill the gift purchase, respond to customer
service inquiries and for analysis purposes only. All data combined and
stored with online data is protected by this privacy policy.
Using Information
We may use the information we collect to:
Customize and/or personalize your communications and shopping experience
Better respond to your customer service inquiries
Communicate with you about your purchase, account information, or customer service needs
Communicate with you about our products and events, and for other promotional purposes
Improve our business
Administer contests, promotions, surveys or other website features.
Sharing Information
We do not sell or rent your information to any outside parties. For the
purpose of operating our business, we may transfer information between
Katalyst and our preferred service providers who use that information
only to conduct Katalyst business. For example, they may handle
Katalyst's credit card processing, shipping, data management, email
distribution, market research, information analysis, and promotions
management. We may also share your information to administer a website
feature (e.g., music download or race registration) and in that case
will notify you before you give us your information. We provide our
preferred service providers with the information they need to perform
their services and work with them to respect and protect your
information.
On rare occasions, we may disclose
specific information upon governmental request, in response to a court
order, when required by law, to enforce our website policies, or to
protect our or others' rights, property, or safety. We may also share
information with companies assisting in fraud protection or
investigation. We do not provide information to these agencies or
companies for marketing or commercial purposes.
Protecting Your Information
We use a variety of security measures, including sophisticated
encryption and authentication tools to maintain the safety of your
personal information. Your personal information is contained behind
secured networks and is only accessible by a limited number of persons
who have special access rights to such systems, and are required to
keep the information confidential. When you place orders or access your
personal information, we offer the use of a secure server. All credit
card information you supply is transmitted via Secure Socket Layer
(SSL) technology and then encrypted into our databases to be only
accessed as stated above. Regardless of these efforts, no data
transmission over the Internet can be guaranteed to be 100% secure.
Cookies and Pixel Tags
A cookie is a small removable data file
that is stored by your web browser on your computer. Cookies allow you
to place an order on our website and allow us to enhance and
personalize your online surfing and shopping experience.
For example, we use cookies to:
- Remember the items in your Shopping Basket
- Recognize you when you return to our website
- Analyze visitor behavior
You can choose to have your computer warn
you each time a cookie is being sent or you can choose to turn off all
cookies. You do this through your browser (like Netscape Navigator or
Internet Explorer) settings. Each browser is a little different, so
look at your browser Help menu to learn the correct way to modify your
cookie settings. If you turn cookies off, you won't have access to many
features that make your site experience more efficient and some of our
services will not function properly.
We also use pixel tags - tiny graphic
images - to help us analyze your online behavior. Pixel tags also allow
us to send you email in a format you can read and let us know when you
have opened an email message from us.
We also work with other companies who
use tracking technologies to serve ads on our behalf across the
Internet. These companies may collect non-personally identifiable
information about your visits to our website and your interaction with
our communications, including advertising.
Unsubscribing, Removing or Modifying Your Information
We want to communicate with you only if
you want to hear from us. If you prefer not to receive information from
Katalyst or would like to update or change your personal information or
preferences, follow the instructions below.
Registration Information, Email and Other Subscriptions
To modify or delete entirely the
information you have provided during registration, please update your
profile by selecting the MY ACCOUNT link at the top of any page.
To unsubscribe from an email, please follow the instructions in any email you receive.
Communications in Progress/Sales and Service Information.
Please note, if you have unsubscribed
from any Katalyst communications, due to production schedules, you may
receive communications already in production. Also, if you request your
registration information be deleted or if you unsubscribe from
communications, we may maintain information about sales transactions or
service inquiries for future service and record keeping purposes.
Policy Changes
We may change our privacy policy from
time to time. We encourage you to refer to this policy on an ongoing
basis so that you understand our current privacy policy.
Questions and Feedback
We welcome your questions, comments, and
concerns about privacy. Please send us any and all feedback pertaining
to privacy, or any other issue.
